Privacy Policy

1. Information we collect

We collect the information you provide when you subscribe, including your name, email address, mailing address, and payment information. Payment details are processed securely by our payment provider; we do not store full credit card numbers on our servers.

2. How we use your information

We use your information to fulfill subscriptions, process payments, communicate with you about your account, and send occasional updates about the service. We do not sell or rent your personal information to third parties.

3. Sharing your information

We share information only with trusted service providers needed to run the service, such as payment processors and shipping fulfillment partners. We may also share information if required by law or to protect our rights.

4. Advertising and Meta Business Tools

We use advertising and measurement tools provided by Meta Platforms, Inc. (“Meta”), including the Meta Pixel and Meta Conversions API.

These tools help us understand how visitors interact with our website, measure the effectiveness of our advertising, attribute purchases and other actions to our advertisements, and show more relevant advertisements to people who may be interested in Human by Hand.

When you visit our website or interact with us, we may collect and transmit certain information to Meta. Depending on your interaction with the site, this information may include:

• pages you visit and actions you take on our website;
• information about purchases, checkout activity, or other conversion events;
• your IP address, browser and device information;
• cookies or similar identifiers;
• referring URLs and other information about how you arrived at our website; and
• certain contact information you provide to us, such as your email address or phone number, which may be securely hashed before being transmitted to Meta for matching and advertising measurement purposes.

Some of this information may be collected through your browser using the Meta Pixel, while other information may be transmitted directly from our servers to Meta through the Meta Conversions API.

Meta may use information it receives in accordance with its own privacy policies, including to provide advertising, measurement, analytics, and other business services. You can learn more about how Meta collects and uses information in the Meta Privacy Policy.

You may be able to control how Meta uses information for advertising through your Facebook or Instagram advertising preferences. Depending on where you live, you may also have legal rights to opt out of certain uses or disclosures of your personal information for targeted advertising.

5. Cookies and analytics

In addition to the Meta tools described above, we may use cookies and similar technologies to understand how visitors use our site and to improve the experience. You can disable cookies in your browser settings, though some features may not work as intended.

6. Data security

We take reasonable measures to protect your personal information from unauthorized access, disclosure, or destruction. However, no method of transmission over the internet is completely secure.

7. Your choices

You can update your account information, cancel your subscription, or request deletion of your personal data by contacting us. We will honor your request within a reasonable timeframe, subject to any legal obligations to retain certain records.

8. Children's privacy

Human by Hand is not directed to children under 13, and we do not knowingly collect personal information from children under 13. If you believe we have collected information from a child under 13, please contact us.

9. Changes to this policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated effective date. Continued use of the service after changes means you accept the updated policy.

10. Contact

Questions about this Privacy Policy? Email us at ryan.sagers@oneonline.com.